Free Domestic Shipping on Orders $150+. The current turnaround time for all personalized orders is up to 8weeks plus shipping time. Rush order option. Patrick Jr. is only 6wks old so I'm just playing it safe with the turnaround time.. Thank you for understanding.
Free Domestic Shipping on Orders $150+. The current turnaround time for all personalized orders is up to 8weeks plus shipping time. Rush order option. Patrick Jr. is only 6wks old so I'm just playing it safe with the turnaround time.. Thank you for understanding.
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Policies

Shop Hours

Monday - Friday 9am - 4pm
*Please Note - all emails will be returned within 2-3 business days.
Please email all order questions to customerservice@southernsorelle.com.

Do you accept returns?

Due to the nature of the business I do not accept returns. I appreciate your understanding. If you have any product questions please email prior to ordering to customerservice@southernsorelle.com. I would be more than happy to answer any questions.

Personalization Invoices

Personalization is an additional cost from your item. *All personalization invoices must be paid prior to shipment. If for some reason your personalization charge was not charged when you placed your original order I will email you with the invoice. Orders will remain on hold until the invoice is paid.

Non-Personalized Items

Non-personalized items may take up to 3-5 business days to ship based on product availability & shipping days. Shipping days are typically Tuesday & Thursday each week. 

Do you embroider personal items?

I apologize, but at this time I do not accept personal items to be embroidered, only items sold within my shop.


Do you offer mockups?

Absolutely. I charge $5 per mock up. If you would like mock ups, simply leave me a Note on your order form with the font selections you would like to see and I will email you with the mock ups to choose from before I stitch!